|Name||CENTRIC Co., Ltd.|
|Foundation||6 April, 2009|
|Account Settlement||End of December|
|Tel. No./Fax No.||+81-3-6912-5164 / +81-3-6912-5194|
|Scope of Business||Contact center operation
Contact center consulting
|Capital||JPY10.5M (as of April 2016)|
|No. of employees||130 (as of July 2016) *including all dispatched part-time staff|
|Major Clients||Yamada Denki Co., Ltd./Daiwa House Industry Co., Ltd./Nihon Unisys, Ltd./Aeon Co., Ltd./Nihon Total Tele-Marketing Co., Ltd./Value Commerce Co., Ltd. etc|
|Apr 2009||Founded as a consulting company to provide support for business improvements|
|Jun 2011||Started business in e-commerce consulting as well as operation of online shopping sites on behalf of the clients|
|Sep 2013||Attained the Privacy Mark that proves the company’s ability to handle private information properly (for details, please refer to JIPDEC’s site)|
|Jul 2014||Established CENTRIC CRM, a 100% subsidiary, in Naha, Okinawa|
|Jul 2014||Ikebukuro office relocated|
|Aug 2015||Attained the General Worker Dispatching License|
|Oct 2015||ValueCommerce Co., Ltd.と販売代理店契約を締結いたしました。|
5F Dai San Kyoritsu Building, 2-50-9 Ikebukuro, Toshima-ku, Tokyo 171-0014
3F Okinawa Doboku Sekkei Building, 2-54-2 Makiminato, Urasoe City, Okinawa 901-2131
6F Shimotoori NS Building, 1-3-8, Shimotoori, Chuo-ku, Kumamoto-shi, Kumamoto 860-0807
Our mission gives CENTRIC the direction to our goal –
So what is meant by “spiritually rich”? It is hard to define and probably depending on one’s personal experience and outlook, there are different definitions. But within which we believe that there are 2 elements in common – consideration and empathy. We wish our society could uphold these two virtues. With the development of AI, automation, the world has become more convenient and efficient than before. And we are also the ones who will be responsible for how the world turns out to be. We aim to create a future where people are spiritually rich and have empathy for one another. In order to achieve that goal we shall continue to search for what we can do, act on it, and spread the message. That’s what CENTRIC is here for.
In order to accomplish our mission we have a set of core values:
We always act based on the perspective of the person we associate with, be it our client, our partner or family.
We never give up easily and always strive for the best.
We appreciate one another, share bad and good times and we grow together.